Our Policies

Delivery Information:

Monday – Friday orders must be placed before 12:00 noon for same day delivery. All orders placed after 12:00 will be delivered promptly the next morning.

Saturday & Sunday we are closed

A local delivery fee of $15.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.) Our standard Rural Delivery fee is $20.00. Any address with a 5 digit street number is considered a rural deliver. The additional rural delivery fee will be added to your order when your order is processed. 

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

 

CONTACTLASS DELIVERY

Arrangements are delivered to the door then delivery driver calls recipient to let them know they have a gift waiting for them. 

Substitution Policy:

Occasionally, substitutions of flowers or containers are necessary due to availability issues.

Privacy Policy:

This privacy statement has been created in order to demonstrate Tuscaloosa Flower Shoppe’s firm commitment to protecting customer privacy.

Information Tuscaloosa Flower Shoppe Collects
If you open an account on our site, we need your contact information including your name, e-mail address and mailing address. We use your purchase history, contact information and other registration information to send you information and to otherwise enhance your shopping experience.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users’ demographics and interests, so that we can better understand and serve our users.

“Cookies”

“Cookies” are small files which store certain information about your activity on the website and are stored on your computer’s hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don’t have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information
We may send e-mails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. If you prefer not to receive e-mail, you can E-mail Us to request removal from our list.

If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may occasionally share customer names and addresses with reputable vendors. Of course, you can choose not to let us share your personal information with any other vendors, by sending an e-mail to us with the subject line “don’t share my information”.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security:

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the Internet.

Linked Sites:

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

A Special Note About Children:

We do not knowingly solicit data from children, nor do we knowingly market to children. TuscaloosaFlowerShope.com requires that children under the age of 18 use this service only in conjunction with their parents or guardians.

Changes to Privacy Statement:  Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Sales Tax:

All orders in Alabama are subject to a 10% tax rate under Alabama state law.